Academic Catalog

Retail Management Certificate

certificate Info at a Glance
Type
Certificate
Admission Dates
Summer, fall, winter and spring quarters.
Prerequisites
None.

This certificate endorsed by the Western Association of Food Chains (WAFC) provides grocery employees access to a consistent curriculum and also meets the needs of other segments of the retail industry.

The program serves both entry-level job candidates and incumbent employees. 

Program Length: The program is approximately three to six quarters long, depending on full or part-time attendance and the time students need to satisfactorily complete all graduation requirements.

Important Note: Taking the COMPASS test is not required for this certificate. 

Optional Electives

CAS 105, Keyboarding

RBM 121, Successful Career Development

RBM 123, Customer Services Strategies

RBM 133, Effective Selling

RBM 159, E-Commerce

RBM 163, Social Media Marketing

RBM 201, Introduction to Business Etiquette

Certificate Requirements

Course NumberClass TitleCredits
RBM 128Essentials of Business Communication5
RBM 132Fundamentals of Organizational Behavior5
RBM 143Principles of Retailing5
RBM 146Marketing4
RBM 147Principles of Management4
RBM 151Business Technology for Retail Applications4
RBM 160Human Resource Management5
RBM 165Financial Management5
 Technical Credits37

Essentials of Business Communication

Item #
RBM 128
Total Credits
5

Prepares students to communicate effectively in business settings by helping them develop superior written and oral communication skills. This course focuses on traditional and web-based forms of communication, as seen in business today, including e-mail, letters, memos, reports, proposals, and presentations. Upon completion of Business Communications, students will know how to plan, write, and revise communications for a variety of audiences, both in print and online. 

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Fundamentals of Organizational Behavior

Item #
RBM 132
Total Credits
5

Emphasizes the human factor in business, the job of the supervisor, human relations, the art of leadership and converting policy into action, job analysis and performance, how and when to discipline, and effective supervising techniques for a diverse workplace. 

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Principles of Retailing

Item #
RBM 143
Total Credits
5

Provides an introduction to retail management operations and merchandising. Covers retail target markets, trading area analysis and site selection, retail organization, buying, handling financial management of merchandise, development of retail image, customer service, and control of retail operations.

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Marketing

Item #
RBM 146
Total Credits
4

Discover the methods and techniques of marketing research and the principles on which they are based. Includes the elements of the research process, evaluation and effective presentation of findings.

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Principles of Management

Item #
RBM 147
Total Credits
4

Learn essential skills for operating an effective business. Topics include employee productivity, project management, human resources and job design, forecasting, statistical process control and supply chain management.

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Business Technology for Retail Applications

Item #
RBM 151
Total Credits
4

Gain hands-on experience with the fundamentals of Office, like entering data, formatting, copying and pasting, basic formula construction, auto summing and more. This course will not only teach you the basics of Microsoft Office but will also teach you the thinking and mechanics of how to apply it to your everyday retail problems. 

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Human Resource Management

Item #
RBM 160
Total Credits
5

Identify the role of human resource management, including its scope and responsibilities. Students will examine the principles and methods used in the recruitment, selection, placement, and training of employees. Major laws, trends, and issues related to human resource administration will be discussed.

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Financial Management

Item #
RBM 165
Total Credits
5

Introduces students to key financial management topics that give insight into the issues and challenges facing financial managers every day. Examines the latest financial developments, including a discussion on IPOs as a broad topic and the sale of stock. This course delivers the solid understanding of financial management that a business student needs for future success.

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This page was last updated on July 22, 2015.