Medical Assistant Program graduates may assume positions as multi-skilled allied health professionals who perform a wide range of duties in physicians’ offices, clinics and other outpatient health care settings.
The Medical Assistant Program curriculum includes anatomy and physiology, medical terminology, medical law and ethics, oral and written communication, administrative procedures, financial record keeping, mathematics, insurance billing and medical coding, basic office diagnostic procedures, principles of pharmacology and medication administration, venipuncture, medical and surgical asepsis and microbiology.
Students are trained in administrative and clinical procedures performed in physicians’ offices and/or clinics. Graduates from this program are eligible to take the national certification exam through the American Association of Medical Assistants, which is one of the four authorized exams for certification through Washington State. Training will include, but is not limited to, professional telephone techniques, scheduling appointments, interviewing and patient education, scheduling hospital admissions for patients, maintaining financial records and files, completing insurance forms, preparing and maintaining employees’ payroll records, assisting patients in preparing for examinations and procedures, cleaning and sterilizing instruments and equipment, collecting specimens, performing electrocardiograms, and assisting physicians with examinations, treatments, procedures and minor office surgeries.
Included in this program are general education courses in math, public speaking and sociology. These courses broaden the student's foundation knowledge base and increase their success in the program. Students must receive a solid "C" (2.0) or better in these general education courses to graduate from the Medical Assistant Program.
Additional courses included in the Medical Assistant Program consist of the following: CAH 102 Medical Terminology, COLL 102 College Success for All and CAH 105 Computer Applications for Allied Health Professionals. Students must receive a “B” or better in all technical courses to satisfy graduation requirements. No Medical Assistant Program course may be taken more than twice.
Students will receive HIV/AIDS and HIPAA certifications through the program, but must obtain American Heart Association - CPR for Healthcare Provider/First Aid cards external to the program and prior to externship.
Externship hours will vary and will be completed during the day hours for both day and evening students. With the assistance of the instructors and/or clinical placement coordinator, students will have the opportunity to choose and/or secure their own externship site if an affiliation agreement with that entity is made before the first day of externship. Upon completion of the MAP, students will graduate with an Associate of Applied Technology Degree.
Program Accreditation: The Commission on Accreditation of Allied Health Education Programs (www.caahep.org) accredits the Medical Assistant Program at Clover Park Technical College upon the recommendation of the Medical Assisting Education Review Board (MAERB). The program has been placed on Probationary Accreditation as of May 2013.
Commission on Accreditation of Allied Health Education Programs
1361 Park Street, Clearwater, FL 33756, 727-210-2350
Physical Activity Requirements: This occupation requires medium physical activity and lifting/handling objects weighing 10-25 pounds (occasionally up to 50 pounds) and handling body fluids. Medical Assistants are often standing for long periods of time. For safety and protection of patients, the student medical assistant must be able to perform basic cardiac life support, including CPR, and function in stressful and/or emergency situations. Students must be able to safely assist a patient in moving between an exam room table, chair, wheelchair and/or walker.
Employability Requirements: Graduates must pass one of four authorized exams to be certified in the State of Washington. Graduates must meet state eligibility requirements, including a criminal background check. Persons with some types of criminal convictions may not be eligible for certification. Graduates must have seven hours of AIDS education and training as required under WAC 246-827. Current cardiopulmonary resuscitation (CPR) certification is also required.
Day program: Summer quarter.
Evening program: Winter quarter.
Once a student begins in either the day or evening program section, they will be unable to change sections without authorization from an instructor. Changing program sections depends on available space.
Prerequisites: Students must attend a mandatory information session/advising meeting with an instructor once the student has registered for MAP 107.
Students are required to show proof of a high school diploma or high school equivalency diploma upon entry into the Medical Assistant Program. All Medical Assistant Program required courses in quarters one through four and general education courses; must be successfully completed before entering the fifth quarter. Proof of current immunizations or laboratory verification of immune status as well as other prerequisites listed in the college catalog, are also required before entering quarter five of the program. This includes, but is not limited to, Tetanus/Diphtheria, Hepatitis B, Measles/Mumps/Rubella, Tuberculosis skin testing, Flu, and Varicella, as required by contracts with clinical facilities and CDC recommendations.
In order to participate in the externship, students must receive a No Record on File report related to Crimes against Persons from the Washington State Patrol and/or a Criminal Background Check. A non-refundable fee is charged to each student for the background check. Students must also meet the requirements for the facility that they are assigned to. These requirements may include, but are not limited to, a drug screening and/or a no-smoking policy. Students are required to carry personal health/medical insurance throughout their clinical rotations.
Quarterly based insurance for students may be purchased; further information is available through the advising and counseling office. No student will be allowed at a clinical site without proof of insurance.
|Course Number||Class Title||Credits|
|CAH 102||Medical Terminology I||5|
|COLL 102||College Success for All||3|
|CAH 105CL||Computer Applications||5|
|MAP 107||Introduction to Medical Assisting||3|
|MAP 121||Body Systems Theory 101||4|
|MAP 124||Body Systems Applications 101||3|
|MAP 146||Body Systems Applications 102||4|
|MAP 147||Body Systems Theory 102||4|
|MAP 164||Body Systems Applications 103||4|
|MAP 166||Body Systems Theory 103||4|
|MAP 171||Automated Computer Applications||4|
|MAP 173||Accounting Practices||4|
|MAP 177||Financial Practices||2|
|MAP 179||Health Insurance, Coding Practices & Billing & Collecting||5|
|MAP 182||Patient Reception & Legal Components||4|
|MAP 184||Medical Records Management||3|
|MAP 209||Externship Preparation 1||3|
|MAP 212||Externship Preparation 2||3|
|MAP 222||Community Employment Opportunities & Locations||1|
|CMST& 220||Public Speaking||5|
|MAT 108||Math for Health Occupations||5|
|SOC& 101DIV||Introduction to Sociology||5|
Provides students with the basic techniques of medical word building using basic word elements. The class will be organized according to specific body systems and will include key terms and the introduction of anatomical, physiological and pathological terms.
College Success for All prepares students for success at Clover Park Technical College and beyond. This class is offered Pass/Fail utilizes CANVAS CPTC’s online learning management system to get students familiar with this learning environment. Designed to provide students with the basic skills to be successful in college, by developing connections with campus resources, faculty, staff and peers. The course includes 20 hours of classroom instruction and 20 hours of online and computer work. It includes, but is not limited to: study skills, learning styles, communication skills, time management, campus resources, test taking strategies, diversity and campus policies and procedures. This class also includes mandatory safety and FERPA training along with a component on using SALT for financial planning. Beginning in Fall 2016, this course is mandatory for all new students.
Provides training in the uses of Microsoft Windows and related programs with an introduction to Electronic Health Records. Students will use computers to develop touch control and proper keyboarding and 10-key techniques.
Learn and demonstrate asepsis and infection control. Perform anthropometric measurements, vital signs and physical examination. Instruction and discussion also includes the overall function of the medical assistant within the healthcare team, including legal responsibilities and limitations. College and program policies and procedures are extensively discussed. This course must be successfully completed in order to proceed in the program.
Caring for patients with disorders associated with Hematology, Endocrinology, Obstetrics & Gynecology, Urology & Male Reproduction and Gastroenterology. Instruction will include anatomy and physiology, pathophysiology, pharmacology, and terminology.
Practice fundamental skills relating to Body Systems Theory 101. Skills include blood glucose monitoring, care and use of the microscope, blood typing, cell identification and staining along with physical and chemical urinalysis, and UA slide preparation.
Practice fundamental skills relating to Body Systems Theory 102. Skills include; practicing care and usage of the otoscope, ear/eye exams, audiometry, peak flow meters and small volume nebulizers, performing ECG’s as well as phlebotomy skills.
Caring for patients with disorders associated with Opthathmology & Otolaryngology, Pulmonary Medicine, Neurology & Mental Health, Cardiology, Phlebotomy and Microbiology. Instruction will include anatomy and physiology, pathophysiology, pharmacology, and terminology.
Practice fundamental skills relating to Body Systems Theory 103. Skills include; wound & burn care, assisting with sutures & suture removal, fiberglass cast application & removal, asepsis & infection control, identify surgical instruments & proper care of instruments, assist with minor office surgery, and operate autoclave. Also includes activities related to safety and emergency practices.
Caring for patients with disorders associated with Dermatology, Orthopedic Medicine, Surgical Asepsis & Procedures and Safety and Emergency Practices. Instruction will include anatomy and physiology, pathophysiology, pharmacology, injections and terminology.
Practice fundamental skills relating to ICD9 and CPT coding using computers. Includes computerized patient scheduling and procedures for accounts receivable management for both private patients and insurance companies.
Covers basics of accounting and bookkeeping. Includes expanded discussion on manual procedures for accounts receivable management for both private patients and insurance companies.
Continues developing skills from Accounting Practices course. Instruction also includes bank accounts, cash funds, and methods of preparation for employee and employer payroll and business taxes.
Acquire information regarding private and public insurance programs. Practice fundamental skills relating to ICD-10 and CPT coding utilizing the computer and specific software. Included are patient scheduling, and procedures for accounts receivable management for both private patients and insurance companies.
Emphasis on customer service, within the health care field, focusing on effective communication with the patient while projecting and promoting a positive image of the profession and the office. This course also includes telephone techniques, patient scheduling, introduction to chart management, business correspondence for the medical office, including cover letter and resume preparation. Define law and ethics relating to the healthcare field focusing on components specific to medical assistants.
Instruct and apply knowledge relating to medical records including the creation, management and legality of both the paper and electronic record as well as filing systems utilized within the healthcare office. Focus will also include assisting patients in obtaining health and community services, as well as supplies and inventory control.
Introduction of pharmacology math (with estimation components), administering oral and parental (intramuscular, subcutaneous, and intradermal) medications, performance of phlebotomy and microbiology while adhering to medical/surgical asepsis and Universal/Standard Precautions. Also included are student demonstrations of patient flow and uploading immunizations into the college designated database.
Demonstrate competencies of skills acquired throughout the Medical Assistant Program. Each student will perform and must pass the following skills at a mastery level while adhering to Standard Precautions, medical/surgical asepsis; blood pressures, patient workups, growth charting, phlebotomy skills, urinalysis, hematocrit, blood glucose check, audio and visual exam, electrocardiogram, telephone techniques and appointment scheduling used within the medical office, computerized accounts payable/receivable, the electronic record and chart management. Instruction will include caring for pediatric patients, geriatric patients.
Capstone course gives students practical experiences in physician offices and/or clinics. Student must successfully pass MAP 212 in order to be eligible for this course.
Locate the major medical employers (including hospitals) in the student’s community, along with their human resources departments. This course also includes interviewing techniques, updating your resume, and methods of applying for employment through a variety of sources.
An Open Course Library class with inexpensive course materials. Assists students in developing real-world oral communication skills. Capture the dynamics of today’s business realities and see the benefits of effective communication. Selection of topics, library research, analysis, oral style, use of visual aids, and preparation and delivery of various types of speeches and oral presentations are included. The Internet, email, community interaction, and other practical tools support student learning and increase public speaking skills. Emphasis is placed on principles of cultural diversity.
Develops elements of algebra, including quadratic equations with real roots and unit conversion processes applied to U. S. and metric measure, calculation of dosages, and intravenous infusions. Covers solutions and dilutions, elementary chemical calculations, and elementary non-linear functions. Scientific calculator required.
Focuses on understanding and applying the sociological perspective, which stresses the importance of the impact of social forces external to the individual in shaping people’s lives and experiences. Topics studied will include socialization, social interaction, culture, groups, social structure, deviance, social inequality, social class, race, gender, institutions (political, economic, educational, and family), collective behavior and social change. Students will be asked to learn the basic concepts, theories, and perspectives of sociology; to see how these operate in terms of social processes, structures, and events; and to apply this knowledge to better understand the social world.