Health Unit Coordinators are an integral and valuable part of the medical team, providing such services as transcribing physicians’ orders, scheduling diagnostic studies and appointments for follow-up care, ordering and maintaining supplies, and maintaining clerical and patient records. This program prepares students for positions as activity coordinators at nursing unit desks. The student will participate in realistic training in the classroom and clinical settings, practicing the responsibilities of the health unit coordinator. Students learn the competencies needed in communications, human relations, anatomy and physiology, medical terminology, health unit coordinator tasks, and unit management. As the communicator for the hospital unit, it is essential that the student has the ability to read, write, understand and speak English and the ability to speak clearly to communicate instructions, directions and telephone contact. Health unit coordinators are sometimes referred to as HUC/monitor technicians, patient access technicians, patient assistance coordinators, administrative support partners, front desk receptionists or scheduling coordinators.
Physical Activity Requirements: It is essential that Health Unit Coordinator students are able to perform a number of physical activities during the clinical portion of the program. This includes walking up and down stairs, lifting 20 pounds of office supplies, and carrying office supplies and patient charts. Students must also have the ability to sit 75% of the time to perform the majority of duties. The clinical experience places students under considerable mental and emotional stress as they undertake responsibilities and duties that impact patients’ lives. Some hospitals may require a drug test before the student is permitted to practice in the hospital. Most clinical sites enforce a no-smoking policy. Smoking at a clinical site may hinder completion of the program.
Employability Requirements: High School diploma or equivalent, seven-hour HIV/Blood Borne Pathogens training, pass a criminal background check, current immunizations. Some employers also require drug screens and enforce a no-smoking or nicotine-free environment. Employees must pass a typing test with the ability to type 35 words per minute. Physical requirements can vary by employer. Successful graduates are eligible to take the certification exam by the National Association of Health Unit Coordinators. Persons with some types of criminal convictions may not be eligible for licensure.
Prerequisites: Students must attend mandatory orientation/advising meeting with instructor. Students are required to display basic computer skills that include, but are not limited to, using email, typing 35 WPM, navigating the Internet, word processing, and inputting data into a spreadsheet and database. Students must obtain a current CPR card for health care providers. In order to participate in the clinical aspect of the program, students must receive, during the HUC 102 course, a “No Record On File” report from a certified background check related to Crimes Against Persons. A non-refundable fee is charged to each student for the background check. Students must have current immunizations or laboratory verification of immune status. Immunizations could include, but are not limited to, Hepatitis B series, Tetanus/Diphtheria, Tuberculosis Test, Measles/Mumps/Rubella, Varicella, and yearly flu as required by contracts with clinical facilities and CDC recommendations.
Each student is required to carry personal health/medical insurance throughout the program and their clinical rotations. Quarterly based insurance for students may be purchased; further information is available through the advising and counseling office.
No student will be allowed at clinical sites without proof of insurance and successfully pass a drug screen. Proof of immunizations should be submitted the first week of class unless arrangements have been made with the instructor.
Must be a high school graduate or have a high school equivalency diploma by completion of program. Students must be at least 17½ years of age to begin the program.
Highly recommended class: CAS 105, Keyboarding 3CR.
|Course Number||Class Title||Credits|
|HUC 106||Anatomy & Physiology for Health Unit Coordinator||3|
|HUC 108||Introduction to Health Unit Coordinating||6|
|HUC 112||Unit Coordinator Tasks & Procedures II||4|
|HUC 113||Introduction to Communication in the Health Unit Coordinator Role||1|
|HUC 114||Unit Coordinator Tasks & Procedures I||7|
|HUC 118||Advanced Communications Application in the Health Unit Coordinator Role||2|
|HUC 120||Unit Management I||3|
|HUC 122||Unit Management II||3|
|HUC 126||Legal/Ethical Aspects of Unit Coordinating||2|
|HUC 132||Clinical Experience||7|
|HUC 204||Electrocardiogram Monitor Technician||3|
|COLL 102||College Success for All||3|
Introduces basic word elements used in building medical terminology and identifies the different types of word elements present in each medical term by name. Introduces medical terms, body structure and pathology in relation to each body system: integumentary, musculoskeletal, sensory, circulatory, nervous, endocrine and digestive systems.
This course will focus on orientation and introduction to campus policies and rules of conduct. This course will also introduce the student to program policies, dress code, attendance, classroom and workplace rules of conduct, program goals, and grading system. This course also focuses on the use of various communication devices and introduces the EMR/HER and related Windows programs used in the hospital.
Focuses on cognitive knowledge and performance skills in the computer laboratory. The student will demonstrate performance skills for maintaining medical records, accurately transcribing physicians’ orders to the appropriate chart forms and Kardex, as well as completion of pseudo patient charts.
Students will learn to describe and use good listening skills as a means of preventing and/or solving conflicts with a variety of people in different situations. This course also focuses on developing skills for the role of the communicator for the nursing unit. The student will also be given the tools for developing and practicing assertive communication, interpersonal relationships and confidentiality skills.
Enables identification of the forms commonly used in the patient’s chart. Students will learn to explain the purpose of a patient’s chart and recognize the charting responsibilities for each health care team member. Presents instruction and procedures for scheduling appointments by telephone, computer and writing. Also focuses on students’ performance in the computer-skill laboratory, demonstrating their cognitive knowledge for maintaining medical records; ordering laboratory and diagnostic exams; accurately transcribing physicians’ orders; recognizing treatment orders; ordering nursing supplies; identifying abbreviations, symbols, and terms used in a medication order; and charting information accurately to the appropriate forms and the Kardex for their pseudo patients.
Improves communication among diverse cultures and incorporates the relevant needs of culturally diverse groups in the medical field. Provide students with an overview and understanding of the fundamentals of communication.
Covers management responsibilities for the nursing unit, including time management and identification of possible fire and safety hazards on the nursing unit.
Focuses on cognitive knowledge for managing the nursing unit and developing verbal and written communication skills. Students will develop leadership and performance skills by practicing classroom management.
Enables students to identify legal elements that are necessary in regard to preparing legal documents, discussing hospital and patient confidentiality, or witnessing signatures on consents for treatment. The ethics of this profession will be explored, and students will learn how to apply these ethics in professional behaviors. Covers AIDS education, blood-borne pathogens, HIPAA and hepatitis information.
Enables students to use the cognitive and performance objectives from courses HUC 102 through 126 in the clinical setting. The course focuses on resume preparation, employment application and an employment interview. In order to participate in the clinical aspect of the program, students must receive a No Record on File report from the Washington State Patrol regarding Crimes Against Persons. Clinical hours vary from six to eight hours per day, four days a week. Students unable to complete course HUC 132 will have the option of completing a clinical rotation with the next available program, on approval from the instructors, within six months.
This course will examine basic cardiac function, normal and abnormal cardiac rhythms, etiology of arrhythmias and interpretation of EKG tracing. Class time will consist of lectures, identifying rhythms and group challenges. This course provides students with an excellent baseline understanding of both simple and more complex rhythms.
College Success for All prepares students for success at Clover Park Technical College and beyond. This class is offered Pass/Fail utilizes CANVAS CPTC’s online learning management system to get students familiar with this learning environment. Designed to provide students with the basic skills to be successful in college, by developing connections with campus resources, faculty, staff and peers. The course includes 20 hours of classroom instruction and 20 hours of online and computer work. It includes, but is not limited to: study skills, learning styles, communication skills, time management, campus resources, test taking strategies, diversity and campus policies and procedures. This class also includes mandatory safety and FERPA training along with a component on using SALT for financial planning. Beginning in Fall 2016, this course is mandatory for all new students.