Home > Computer Networking & Information Systems Security > Computer Support Technician Certificate
This certificate is designed to prepare students for entry-level careers supporting computer users as a Computer Support Technician. A Computer Support Technician performs a wide range of hands-on tasks for the computer user including computer installation, maintenance, troubleshooting, repair, retirement, and training. Students will complete NSS 101 and NSS 105 (IT Fundamentals 1 and 2) in a hybrid learning environment. Lectures, reading, exercises, and video demonstrations are all completed online. Students will typically spend 3 or more hours outside of the classroom doing online learning for every hour spent in the classroom. They should budget at least 10 hours per week for homework. Students will meet in the classroom one day a week performing the hands-on skills they learned through the online exercises. The courses’ learning objectives roughly parallel those of the CompTIA A+ certification exam objective, though this is not an exam preparation program. Courses in this certificate transfer towards the Computer Networking & Information Systems Security (CNISS) AAT or AAS-T degree program.
|Course Number||Class Title||Credits|
|NSS 101||IT Essentials I||5|
|NSS 105CL||IT Essentials II||4|
Introduces students to the knowledge and skills necessary to competently install, build, configure, upgrade, troubleshoot and repair PC compatible hardware, including troubleshooting basic networks and Internet connectivity. Additionally, this course will cover the latest memory, bus, peripherals and wireless technologies.
Introduces students to the knowledge and skills necessary to competently use, install, configure, upgrade, and troubleshoot current operating systems technologies.